Comm Partners connect Polycom 501 User's Guide

MenuVoice MailDo Not DisturbHoldDelSelForwardConferenceTransferCall ListsSpeed DialTime & DateRedial1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCUse

7Answering a CallUsing the Handset:Pick up the handset. Press HoldDelSelConference1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelDirectoriesServ

8General Key Use To navigate through menus and to enter data, these are useful tips:1. Use HoldDelSel1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHold

91. During a call, press HoldDelSel1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelMenuMessagesDo Not DisturbABC21DEF354MNOJKLGHI6TUV87WXYZ9OPER

10You can congure your phone so that all incoming calls are forwarded to another party (known as static forwarding). You can also forward calls while

11Do Not DisturbPress HoldDelSelConference1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelDirectoriesServicesCall ListsBuddy StatusMy StatusRedia

12Ring TypeMany ring types are available. You can select different rings to distinguish between lines or to have a different ring from your neighbor’

13Contact DirectoryTo add or edit a contact:1. Press HoldDelSelConference1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelDirectoriesServicesCall

14To search for a particular contact in the corporate directory:1. Press HoldDelSelConference1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelDir

15Pre-assigned numbers can be associated with line keys for rapid automated dial-ing. Speed Dial entries are consecutively placed next to assigned li

16Multiple LinesYour SoundPoint® IP 500/501 SIP can support up to three lines, each associated with its own line key. Lines can be configured for priv

ContentsIntroduction ... 1Parts List ... 1Installing Sound

17*Voice Mail is an optional feature configured on the server and may not be supported on your particular system. Contact your system adminis-trator t

18Distinctive Ringing / Call TreatmentYou can set distinctive incoming ringing tones for contacts in their local directory. This allows identification

19To read text messages:1. Press HoldDelSelConference1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelDirectoriesServicesCall ListsBuddy StatusMy

205. Press the Save soft key or Cancel to abandon the change then press HoldDelSelConference1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelDire

21No Dial-ToneTroubleshootingVerify power is correctly applied to the SoundPoint® IP 500/501 SIP phone:• Check that the display is illumi-nated.• Ma

22Display shows “Network Link is Down”Verify LAN cable is properly connected:• Check termination at the switch or hub (furthest end of the cable from

23Installation must be performed in ac-cordance with all relevant national wiring rules. L’Installation doit être exécutée confor-mément à tous les r

24may be new or reconditioned. Polycom is expected to warrant any replaced or repaired product or part for ninety (90) days from shipment, or the rem

25LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT

26Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documenta-tion files (the “Software”), t

Multiple Call Appearances ...16Shared Lines ...

Polycom, Inc. 4750 Willow RoadPleasanton, CA 94588-2708 USA©2007 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo desi

1Thank you for choosing the SoundPoint® IP 500/501 SIP, a full-duplex, hands-free phone. This unit provides business telephony features and functions

2Installing SoundPoint® IP 500/501 SIPThis section provides basic installation instructions and information for obtaining the best performance with th

3LAN PC HEADSET HANDSETConnecting the Handset and Optional HeadsetAttaching the Base(Optional)1. Connect the short straight end of the phone cord to

4Line/Speed Dial Keys Use these keys to activate up to three lines or speed dials that can be assigned to your phone.SpeakerphoneMicrophone MuteHeadse

5Feature Key DescriptionHoldDelSel1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelMenuMessagesDo Not DisturbABC21DEF354MNOJKLGHI6TUV87WXYZ9OPERPQ

6Using SoundPoint® IP 500/501 SIPPlacing a CallUsing the Handset:1. To obtain dial tone, pick up the handset.2. Dial the desired number.See also Hea