Comm Partners connect Polycom 320 Technical Information

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Summary of Contents

Page 1 - PARTNER SOLUTION GUIDE

i PARTNER SOLUTION GUIDE Polycom® Unified Communications Deployment Guide for Siemens Enterprise Communications® OpenScape® Environments Wave 6 |

Page 2

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 2 Siemens This partner solution guide requires you to have the following

Page 3 - Contents

Introducing Siemens OpenScape Video Solution 3 Table 1-1: Verified Polycom Product Versions Polycom Product Release Polycom® Converged Management A

Page 5

5 Chapter 2: Understanding the OpenScape Video Solution Features This chapter provides an overview of the features offered with Siemens OpenScape® Vi

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Deployment Guide for Siemens Enterprise Communications OpenScape Environments 6 OpenScape UC Features OpenScape UC supports the following features: •

Page 7 - About This Guide

Understanding the OpenScape Video Solution Features 7 ○ Polycom® HDX® Series version 3.0.5 ○ Polycom® RMX® 1500/2000/4000 version 7.7 ○ MCUs manag

Page 8 - Typographic Conventions

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 8 SBC-Based Interdomain Video SBC-based video uses Acme Packet Net-Net 3

Page 9 - OpenScape Video Solution

9 Chapter 3: Understanding the OpenScape Video Architecture This chapter provides an overview of the Siemens OpenScape® Video architecture. The Open

Page 10

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 10 Figure 3-2: The Physical Layer Session Initiation Protocol (SIP) Lay

Page 11

Understanding the OpenScape Video Architecture 11 H.323 DMA System as Gatekeeper The following illustration shows how non-SIP and H.323 DMA system com

Page 12

ii Polycom® Unified Communications Deployment Guide for Siemens Enterprise Communications OpenScape Environments Copyright ©2012, Polycom, Inc. All

Page 13 - Video Solution Features

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 12 Overview of the OpenScape Video Solution The following diagram illust

Page 14 - OpenScape UC Features

Understanding the OpenScape Video Architecture 13 Connecting non-IP Video Endpoints to OpenScape Video You can connect legacy video endpoints such as

Page 16

15 Chapter 4: Understanding OpenScape Video Use Cases This chapter illustrates several typical use cases you can set up for interdomain video, locati

Page 17 - Video Architecture

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 16 VPN-Based Interdomain Video Remote or mobile workers in the public d

Page 18 - Figure 3-3: The SIP Layer

Understanding OpenScape Video Use Cases 17 • To establish a video conference between multiple parties each registered with a different SIP registrar.

Page 19 - Non-SIP Components

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 18 Connecting Multiple On-Site Video Endpoints You can connect multiple

Page 20 - Using Non-SIP Components

Understanding OpenScape Video Use Cases 19 Figure 4-5: Connecting Multiple Off-Site Video Endpoints Users A and C call into the MCU in the Siemens ne

Page 21 - Gateway

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 20 OpenScape LIA also improves the security of video calls and conferenc

Page 22

Understanding OpenScape Video Use Cases 21 1 The Enterasys Network Management System (NMS) imports data from the physical infrastructure, such as swi

Page 23 - Video Use Cases

iii Contents About This Guide ... vii C

Page 24 - VPN-Based Interdomain Video

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 22 Use Cases for Resilient Video Conferencing The following section expl

Page 25

Understanding OpenScape Video Use Cases 23 Automatically Routing Around Outages The Polycom DMA system receives notification if a bridge goes down or

Page 26

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 24 The following figure illustrates use of the DMA system as a centraliz

Page 27 - Polycom Video Endpoints

25 Chapter 5: Configuring Siemens OpenScape Voice This chapter shows you how to configure Siemens OpenScape® Voice. Configuring OpenScape Voice Subsc

Page 28

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 26 4 In the Edit Subscriber dialog, choose the General tab and enter a

Page 29

Configuring Siemens OpenScape Voice 27 The Endpoint dialog displays. 4 In the Endpoint dialog, choose the General tab and check Registered, as shown

Page 30

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 28 ○ Type Static ○ Signaling Address Type IP Address or FQDN ○ Endp

Page 31

29 Chapter 6: Integrating Polycom HDX Systems with Siemens OpenScape This chapter provides an overview of how to set up and configure a Polycom® HDX®

Page 32

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 30 OR ○ In the address bar of your web browser, type in the IP address

Page 33 - OpenScape Voice

Integrating Polycom HDX Systems with Siemens OpenScape 31 Note: Changes to These Settings Require and Cause a System Restart Changes you make to the

Page 34

Deployment Guide for Siemens Enterprise Communications OpenScape Environments iv Connecting Multiple Off-Site Video Endpoints ...

Page 35

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 32 ○ Default Gateway Displays the gateway currently assigned to the sy

Page 36

Integrating Polycom HDX Systems with Siemens OpenScape 33 ○ ICMP Transmission Rate Limit (millisec) Specifies the minimum number of milliseconds bet

Page 37

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 34 • SIP SIP Signaling, Far End Camera Control, Binary Floor Control P

Page 38

Integrating Polycom HDX Systems with Siemens OpenScape 35 OR ○ In the address bar of your web browser, type in the IP address of your HDX system, pr

Page 39

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 36 2 Configure the following settings: ○ Enable SIP Enable ○ Transpo

Page 40

Integrating Polycom HDX Systems with Siemens OpenScape 37 Note: Cascaded multipoint is not supported in SIP calls. Cascaded multipoint is not support

Page 41

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 38 OR ○ In the address bar of your web browser, type in the IP address

Page 42 - Specifying HDX SIP Settings

Integrating Polycom HDX Systems with Siemens OpenScape 39 ○ Use Gatekeeper A gatekeeper manages functions such as bandwidth control and admission co

Page 43

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 40 • Alternate Gatekeepers This field is not configurable and displays

Page 44 - 10.11.12.13:5071

41 Chapter 7: Integrating Polycom RMX Systems with Siemens OpenScape This chapter shows you how to configure Polycom® RMX® 1500/2000/4000 systems and

Page 45

Contents v Viewing Licensing and System Information ... 76 Chapter 8:

Page 46

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 42 Figure 7-1: Management Network and Network Service When using the RM

Page 47

Integrating Polycom RMX Systems with Siemens OpenScape 43 2 Set the following system flags: ○ SIP_FREE_VIDEO_RESOURCES NO This setting is required

Page 48

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 44 ○ RMX2000_RTM_LAN YES This flag enables network separation using

Page 49

Integrating Polycom RMX Systems with Siemens OpenScape 45 For more information, refer to the Polycom RMX 1500/2000/4000 Administrator’s Guide. Settin

Page 50

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 46 To view or modify the Management Network Service: 1 In the RMX Manag

Page 51

Integrating Polycom RMX Systems with Siemens OpenScape 47 2 In the IP Network Services screen, choose Management Network, shown next. The IP Network

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Deployment Guide for Siemens Enterprise Communications OpenScape Environments 48 ○ IP Version Choose one of the following versions: » IPv4 Select

Page 53

Integrating Polycom RMX Systems with Siemens OpenScape 49 4 Click Routers, shown next, and modify the following fields: ○ Default Router IP Address

Page 54

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 50 ○ Static Routes IPv4 Only Table Select the type of router connectio

Page 55

Integrating Polycom RMX Systems with Siemens OpenScape 51 » Secondary Server » Tertiary Server 6 If you are using an RMX 2000, choose LAN Ports an

Page 57

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 52 ○ Speed Choose the speed and transmit/receive mode for each port. T

Page 58

Integrating Polycom RMX Systems with Siemens OpenScape 53 2 In the IP Network Services screen, choose Default, shown next. Note that Default refers

Page 59

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 54 The Default Properties screen displays the default network service se

Page 60 - Configuring RMX IP Settings

Integrating Polycom RMX Systems with Siemens OpenScape 55 ○ Signaling Host IP Address Enter the address you want IP endpoints to use when dialing in

Page 61

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 56 Configuring Gatekeeper Settings This section shows you how to config

Page 62 - Note: Field Availability

Integrating Polycom RMX Systems with Siemens OpenScape 57 2 Modify the following fields: ○ Gatekeeper Choose one of the following options: » Spe

Page 63 - Configuring RMX Routers

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 58 ○ MCU Prefix in Gatekeeper Enter the number that the Network Servic

Page 64 - 1 Click the Gatekeeper Tab

Integrating Polycom RMX Systems with Siemens OpenScape 59 Configuring Ports Settings in the Ports tab allow you to allocate specific ports in the fire

Page 65

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 60 2 Modify the following fields: ○ Fixed Ports Check this option to

Page 66

Integrating Polycom RMX Systems with Siemens OpenScape 61 • Transmission error rate The RMX system supports two QoS methods: DiffServ and IP Precede

Page 67 - Configuring Ports

vii About This Guide Conventions Used in this Guide This user guide contains terms, graphical elements, and a few typographic conventions. Familiariz

Page 68 - Configuring QoS Settings

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 62 2 Modify the following fields: ○ Enable Check this option to ena

Page 69

Integrating Polycom RMX Systems with Siemens OpenScape 63 Note: You can use Unicode encoding in all SIP Signaling Dialogs. You can use Unicode enco

Page 70 - Configuring the SIP Servers

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 64 » H.323 For an H.323-only Network Service. » SIP For a SIP-only N

Page 71

Integrating Polycom RMX Systems with Siemens OpenScape 65 ○ SIP Servers You can use one or more primary or alternate servers. » Server IP Address

Page 72

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 66 ○ Outbound Proxy Servers Primary / Alternate Server Parameter Ser

Page 73

Integrating Polycom RMX Systems with Siemens OpenScape 67 2 Modify the following fields: ○ Authentication User Name Enter the conference, entry q

Page 74

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 68 Modifying Ethernet Settings When using the RMX 1500/4000 platforms,

Page 75

Integrating Polycom RMX Systems with Siemens OpenScape 69 To modify the automatic LAN port configuration: 1 On the RMX menu, click Setup > Ethern

Page 76 - Modifying Ethernet Settings

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 70 The Ethernet Settings dialog displays. Note: The RTM LAN port on t

Page 77

Integrating Polycom RMX Systems with Siemens OpenScape 71 Monitoring the IP Network The Signaling Monitor is the RMX entity used to monitor the statu

Page 78

Deployment Guide for Siemens Enterprise Communications OpenScape Environments viii Typographic Conventions A few typographic conventions, listed next

Page 79 - Monitoring the IP Network

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 72 The RMX CS IP screen displays the following settings: ○ Service Nam

Page 80

Integrating Polycom RMX Systems with Siemens OpenScape 73 3 Click H.323. The H.323 settings display. ○ Connection State The state of the connectio

Page 81

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 74 ○ IP Address The gatekeeper’s IP address. 4 Click SIP Servers. The

Page 82

Integrating Polycom RMX Systems with Siemens OpenScape 75 Using IPv6 Network Addresses for RMX Internal and External Entities Not all IPv6 settings ar

Page 83 - External Entities

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 76 Viewing Licensing and System Information You can view licensing and

Page 84

Integrating Polycom RMX Systems with Siemens OpenScape 77 The System Information screen displays the following information: ○ Total Number of CP Res

Page 85

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 78 ○ Telepresence Mode The field value indicates whether the system is

Page 86

79 Chapter 8: Integrating Polycom VVX Phones with Siemens OpenScape This chapter provides an overview of how to set up Polycom® VVX® business media

Page 87

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 80 2 Choose to log in as Admin and enter the Password (default 456). 3

Page 88

Integrating Polycom VVX Phones with Siemens OpenScape 81 » Display Name Enter the name of the phone user. » Address Enter the directory number of

Page 89

1 Chapter 1: Introducing Siemens OpenScape Video Solution This partner solution guide explains how to integrate Siemens OpenScape® Video V6 with Poly

Page 91

83 Chapter 9: Integrating Polycom DMA Systems with Siemens OpenScape This chapter provides an overview of how to set up and configure Polycom® Distr

Page 92

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 84 5 Go to Log in > Admin > Local Cluster > Signaling Settings

Page 93

Integrating Polycom DMA Systems with Siemens OpenScape 85 6 Configure the following settings on the DMA Signaling Configuration screen: ○ SIP Settin

Page 94

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 86 6 Choose to Add to add a new SIP Peer or choose Edit to modify an

Page 95

Integrating Polycom DMA Systems with Siemens OpenScape 87 8 Configure the following fields: ○ Enabled Check this option. ○ Name Enter a name for

Page 97 - Chapter 10: Known Issues

89 Chapter 10: Known Issues The following table lists known issues for this release. If a workaround is available, it is noted in the table. Table 1

Page 98

Deployment Guide for Siemens Enterprise Communications OpenScape Environments 90 Issue ID Found in Release Description Workaround SI-197 HDX 3.0.5

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